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Our Privacy Policy
This privacy statement discloses the privacy practices
for our website: speakling.com speakling.com
has created this privacy policy to inform you of the
information gathering and dissemination practices
for this Web site: www.speakling.com.
Because speakling.com wants to demonstrate its
commitment to your privacy, we have agreed to disclose
our information practices and notify you of:
• The organization collecting
the information
• How the information is
used
• With whom the information
may be shared
• What choices are available
to you regarding collection, use and distribution
of the information
• The kind of security
procedures that are in place to protect the loss,
misuse or alteration of information under speakling.com's
control
• How you can correct any
inaccuracies in the information. If you feel that
speakling.com is not abiding by its posted privacy
policy, you should contact us at 1-800-00-ATJ.
Collection and Use speakling.com is the sole owner
of the information collected on this site. We will
not sell, share, or rent this information to others
in ways different from what is disclosed in this statement.
speakling.com collects information from our users
at several different points on our website.
Membership
When you make a purchase on our site, you automatically
become a member. You provide the following information
to speakling.com:
• Your name
• Your e-mail address
• Your billing and shipping address
• Your telephone number
• The type of credit card you are using
if applicable
• Your credit card number and expiration
date, or other form of payment You choose your own
member identification and password to use for all
future purchases on the site. You choose whether or
not you would like to receive electronic mailings
from speakling.com (see "Electronic Mailings"
below).
Order
We request information from the user on our order form
when making a purchase. Here, is where a user must provide
their contact information, like name and shipping address,
and shipping information, like credit card number and
expiration date. This information is used for billing
purposes and to fill the customer's order. If we have
difficulty processing an order, this contact information
is used to get in touch with the customer.
Cookies A cookie is a piece of data
stored on the user's hard drive containing information
about the user. We use both session and persistent
cookies. Usage of a cookie from our site is in no
way linked to any personally identifiable information.
Cookies enable us to track and target the interests
of our users in the aggregate by analyzing popular
areas and products to enhance future experiences on
our site.
Usage Tracking
speakling.com's database tracks the traffic throughout
our site. This information is used to compile overall
statistics and is not recorded at an individual level.
This includes IP (internet protocol) addresses, browser
type, ISP (internet service provider), referring/exit
pages, platform type, date/time stamp, and #of clicks
to analyze trends, administer the site, track user's
movement in the aggregate. The statistics help us
decide which products and services best serve our
members and guests.
speakling.com uses aggregate information from
demographic surveys, traffic patterns and IP addresses
to customize our site. Aggregate information is occasionally
shared with partners of speakling.com to plan
advertising or promotions. We do not share any personally
identifiable information.
Sharing speakling.com gives you
access to third party partners to provide you with
certain services that are detailed below. speakling.com
will provide that third party with your transaction
information and then that third party will collect
additional information if needed to provide you with
the requested service. These third parties are not
allowed to use personally identifiable information
except for the purpose of providing these services.
We use an outside shipping company
to ship orders, and a credit card processing company
to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable
information for any secondary purposes.
Links
This website contains links to other sites. Please
be aware that we are not responsible for the privacy
practices of such other sites. We encourage our users
to be aware when they leave our site and to read the
privacy statements of each and every website that
collects personally identifiable information. This
privacy policy applies solely to information collected
by speakling.com.
Catalog, Newsletters, Etc
If a user wishes to subscribe to our catalog, newsletter,
etc., we ask for contact information such as name,
street address and email address to provide these
communications. Out of respect for our users privacy
we provide a way to opt-out of these communications.
Please see the choice and opt-out section below.
On rare occasions it is necessary
to send out a strictly service related announcement.
For instance, if our service is temporarily suspended
for maintenance we might send you an email. Generally,
users may not opt-out of these communications, though
you can deactivate your account. However, these communications
are not promotional in nature.
Surveys & Sweepstakes
From time to time, our site requests information from
users via surveys or sweepstakes. Participation in
these surveys or sweepstakes is completely voluntary
and the user therefore has a choice whether or not
to disclose this information. Information requested
may include contact information (such as name, shipping
address and email address), and demographic information
(such as zip code, age level). Contact information
will be used to notify the winners and award prizes.
Survey information will be used for purposes of monitoring
or improving the use and satisfaction of this site.
Tell-A-Friend If a user elects to use our referral
service for informing a friend about an item, we ask
them for the friend's name and email address. speakling.com
will automatically send the friend a one-time email
inviting them to visit the site. We do store the friend's
email and they have an option to opt-out in the communication.
Special request page
Our customers can use the special request page to
enquire about products that they cannot find on the
website, such as, for example, special orders. Personal
information is gathered during this process.
Security
speakling.com takes every precaution to protect
our users' information. When users submit sensitive
information via our website, your information is protected
both online and off-line.
When our registration/order form
asks users to enter sensitive information (such as
credit card number and/or social security number),
that information is encrypted and is protected with
the best encryption software in the industry - Secure
Socket Layers (SSLs). While on a secure page, such
as our order form, a lock icon appears on the bottom
of your Web browser. When you are not on a secure
page, no lock icon will appear.
While we use SSL encryption to protect
sensitive information (like your credit card information)
online, we also do everything in our power to protect
user information off-line. All of our users' information,
not just the sensitive information mentioned above,
is restricted in our offices. Only employees who need
the information to perform a specific job (for example,
our billing clerk or a customer service representative)
are granted access to personally identifiable information.
Our employees must use password-protected screen-savers
when they leave their desk. When they return, they
must re-enter their password to re-gain access to
your information. Furthermore, ALL employees are fully
informed about our security and privacy practices
and updated as new policies are added or revised.
They are regularly notified and/or reminded about
the importance we place on privacy, and what they
can do to ensure that our customers' information is
protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment
under restricted access.
If you have any questions about the
security at our website you may contact us at 1-866-speakling.
Supplementation of Information
In order for speakling.com to properly fulfill its
obligation to our customers, it is necessary for us
to supplement the information we receive with information
from third party sources such as our affiliated websites.
For example, in order for speakling.com to enhance
our ability to tailor the site to an individual's preference,
we combine information about the purchasing habits of
users with similar information from our affiliated sites,
Diamond.com, DiamondDepot.com and WorldofWatches.com.
When a user makes a purchase from any of these companies,
the companies collect and share that purchase information
with us so we can tailor the site to our users' preferences.
Special Offers Established members
will occasionally receive information on products,
services, special offers and a newsletter. Out of
respect for the privacy of our users, we present the
option to not receive these types of communications.
Please see our choice and opt-out below.
Correcting/Updating/Deleting/Deactivating
If a user's personally identifiable information changes
(such as your zip code, phone, email or postal address),
or if a user no longer desires our service, we provide
a way to correct, update or delete/deactivate that
user's personally identifiable information provided
to us. This can be done by using the unsubscribe feature
in our communication.
Choice/Opt-Out
Our users are given the opportunity to 'opt-out' of
having their information used for purposes not directly
related to our site at the point where we ask for the
information. For example, our order form has an 'opt-out'
mechanism so users who buy a product from us, but don't
want any marketing department, can keep their email
address off of our lists.
If we decided to change our privacy
policy, we will post those changes to this privacy
statement, the homepage, and other places we deem
appropriate so our users are always aware of what
information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use
information in accordance with the privacy policy
under which the information was collected.
If, however, we are going to use
your personally identifiable information in a manner
different from that stated at the time of collection
we will notify you via email. You will have a choice
as to whether or not we use your information in this
different manner. However, if you have opted out of
all communication with the site, or deleted/deactivated
your account, then you will not be contacted, nor
will your personal information be used in this new
manner. In addition, if we make any department changes
in our privacy practices that do not affect user information
already stored in our database, we will post a prominent
notice on our web site notifying users of the change.
In some cases where we post a notice we will also
email users, who have opted to receive communications
from us, notifying them of the changes in our privacy
practices.
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